🧩 FAQ — rskauto
General Questions
1. What is RSK Auto?
RSK Auto (Raskolnik Inc) is a U.S.-based supplier of professional-grade tools, automotive parts, and vehicle electronics. We focus on quality, reliability, and practical value for our customers.
2. Where are you located?
Our business address and order processing center is located at:
📍 701 W 65th St, Apt 2, Westmont, IL 60559, USA.
Orders & Shipping
3. Where do you ship to?
We offer fast shipping to all 50 U.S. states.
4. How much is shipping and what are the delivery times?
Shipping costs and delivery times are calculated at checkout based on the selected shipping method, weight, and dimensions of your order. We partner with reliable logistics carriers to provide you with the best options.
5. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's journey.
Products & Inventory
6. How do I ensure a part fits my vehicle?
Use the vehicle selector tool on our product pages. For critical components, you can also double-check the part number with your vehicle’s manual or contact our support team at info@rskauto.com with your Vehicle Identification Number (VIN) for verification.
7. Are the products new and genuine?
Yes. We source all our products directly from trusted manufacturers and authorized distributors. We sell only brand-new, genuine items with applicable manufacturer warranties.
8. What if I receive a defective or incorrect item?
Please contact our customer support within 7 days of receiving your order at 331-280-9598. We will guide you through our straightforward return or exchange process to resolve the issue promptly.
Payments & Returns
9. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover) and PayPal for secure checkout.
10. What is your return policy?
We have a 30-day return policy for most new, unopened, and unused items in their original packaging. Some exclusions apply (e.g., special orders, opened electronics). Please see our full Return Policy page for detailed terms and instructions.